Privacy & Cookies Policy
If you have any questions or concerns regarding this policy, please contact CH Coaching Ltd directly by email at charmaine[at]chcoaching.co.uk.
The Website and Coaching Services
This website and CH Coaching Ltd take user privacy seriously and use a proactive approach to ensure the necessary steps are taken to protect the privacy of its users. This website and the services provided to users by CH Coaching Ltd complies to all UK national laws and requirements for user privacy.
Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 2018. Every effort has been made to ensure a safe and secure form submission process but advise users using such processes that they do so at their own risk.
This website and CH Coaching Ltd use any information submitted to provide you with further information about the products/services they offer, to assist you in answering any questions or queries you may have submitted or in the provision of contacted coaching services. Your details are not passed on to any third parties.
What information do we collect and how do we use it?
In the delivery of the website and coaching services, CH Coaching Ltd may gather the following types of information:
Enquiries through the website will collect contact details (name, email address) for the purpose of responding to your request for information on the services provided by CH Coaching Ltd. By submitting an enquiry you are consenting for CH Coaching Ltd to contact you in relation to your request only. You will not receive any further contact from CH Coaching Ltd unless you have specifically agreed to further communications.
New service user information will collect contact details (name, email address, phone number) and information about the user (age, location, running-related experience, time constraints) relevant to the delivery of the contracted services provided by CH Coaching Ltd.
Retention and removal of personal data
Enquiries made through the website will be retained for one month from the submission of the contact form. Personal data collected from the services delivered by CH Coaching Ltd will be retained for six months from the date the contracted service ended.
Your rights in relation to personal data
The user is legally entitled to access their own personal information held by chcoaching.co.uk and CH Coaching Ltd and request correction or deletion provided this is not outside of the retention timescales outlined in this Policy. Requests should be made in writing to charmaine[at]chcoaching.co.uk and this will be fulfilled within one calendar month of receipt of the request. Proof of identity may be requested to prevent the disclosure of personal information about another user.
Although this website only looks to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text/banner/image links to other websites, similar to; Running event/race web sites.)
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Adverts and Sponsored Links
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively. Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard.
Policy last updated: 01 March 2020